FREQUENTLY ASKED QUESTIONS
5417 Bandera Rd., Suite 603, San Antonio, TX 78238
We are located on 410 and Bandera in the plaza behind HEB.
Shorts highly encouraged – exposed skin (thighs, shins, and knee pits) will help you “grip” the pole. Fabric can feel “slippery” and make it more difficult to sit on the pole and perform certain spins. Try to avoid lotion or body oil before class. Most students take the class barefoot or in socks. However, you are welcome to wear heels/boots.
Most students wear comfortable athletic clothing, ex. shorts, sports bra, tank top, t-shirt.
Absolutely no nudity. Undergarments are not considered proper pole workout attire. No pasties and G-strings.
Heels are optional.
For Exotic classes, we recommend platform shoes like Pleasers.
For HEELS classes, we recommend non-platform dance heels like Burju.
Check out our Class Schedule
Choose your day, time, and class. Click 'BOOK NOW!' If you do not have an account, please create one then continue to checkout to complete your class reservation. You should receive a booking confirmation email with the details of your reservation and special instructions needed for that class.
We recommend downloading our app on Apple Store/Play Store. Look up "North Pole Dance Studio."
If you need any help booking your class, please text 210-454-8558 or email info@northpoleds.com for assistance.
Yes, most classes are "Drop-in" style for your convenience. You are not required to sign up for a weekly recurring class or membership (except for our 5-week Intro Series).
Check out our Prices & Promos page.
For Members: At this time there are no fees for late cancelations or no shows for members; however, the studio reserves the right to change this policy at any time.
For Drop-ins: If you are using a class pack or single session, you forfeit your pass in exchange for a late cancel/no show fee.
We cannot allow spectators. Only enrolled participants are allowed in class. We do not have a waiting room at the studio.
No, we are not only open to women. We are an inclusive studio open to everyone.
Classes are 18 & up. Exceptions might be made for certain classes to allow minors with guardian supervision.
If you are a minor, you must submit a completed Parental/Legal Guardian Consent Form with signed Liability Waiver before attending class. Forms can be found by selecting the menu button at the top of the page and selecting "Forms for Minors."
The studio does not provide private instruction, but some of our instructors offer one-on-one lessons. Each instructor books their own private lessons and charges their own rates. Please contact your favorite instructor for more information.
All sales are final. We do not issue refunds or give studio credit if you missed your class/workshop.
You must request a membership cancellation through email at info@northpoleds.com.
We do not prorate. Please email your request 7 business days BEFORE your billing date so we can expire your membership. If you cancel after your auto payment has processed, your membership will expire at the end of that paid month. No refunds will be issued.
400 lb. weight limit per pole