FREQUENTLY ASKED QUESTIONS
We have 2 locations!
North Pole STONE OAK - 20626 Stone Oak Pkwy., Suite 104, San Antonio, TX 78258
North Pole BANDERA - 5417 Bandera Rd., Suite 603, San Antonio, TX 78238
**Please pay attention to the location when you book a class.
It's simple. Select "Class Schedule" on the HOME page.
Our class schedule defaults to show you all locations. Select which studio you want to go to: Stone Oak or Bandera.
Choose your day, time, and class. Click 'BOOK NOW!' If you don't have an account, please create one. Once created, continue to checkout to complete your class reservation. When done correctly, you should receive a booking confirmation email (aside from a sales receipt) with the details of your reservation and special instructions needed for that class.
We recommend downloading the Wellness Living Achieve App. Once you log into your app, you will see your scheduled class by clicking the "My Schedule" tab at the bottom. If you do not see your reservation in "My Schedule", then your enrollment didn't go through. Please call/text the office at 210-454-8558 for assistance.
Enter the studio and remove your shoes please, check the white board for classroom placement (Bandera), place your belongings in the cubby located in your classroom, and select an open pole. Attendance will be taken at the beginning of class. If you arrive late, enter quietly and check in with the instructor to avoid being marked a NO SHOW.
Arrival procedures are also located in your class reminder email notification in case you need to reference it.
Proper attire for non-pole class are comfortable athletic wear such as leggings/shorts, sports bra, tank top/t-shirt.
Proper attire for pole class and open pole are fitted shorts/pole shorts, sports bra, tank top/t-shirt.
No see-through material exposing undergarments is allowed.
No undergarments allowed to be used as workout attire.
Undergarments must be worn underneath your shorts.
No pasties and thongs/G-strings as pole wear. Absolutely no nudity!
When selecting your pole shorts, check and make sure your private areas are not exposed during movement. Any shorts that exposes your private parts are not allowed.
Beginner, Intermediate, and Advanced pole classes are taught barefoot. No heels necessary.
Bring a small towel and rubbing alcohol spray to help with your pole grip. If you forget, we sell a beginner kit at the studio for $5.
DO NOT USE lotions & body oils before your class.
For other dance classes: Knee pads are recommended for HEELS, heelsFIT, choreoPOLE, exoticPOLE, and exoticPOLE: basics.
Heels are optional. Platform shoes are good for exoticPOLE (i.e., Hella Heels, Pleasers). Regular heels with ankle support are best for HEELS (i.e., Burju Shoes).
Anyone 16 years and older may attend classes at the studio. If you are a minor, you must submit a completed Parental Consent Form with signed Liability Waiver before attending class. Forms can be found by selecting the menu button at the top of the page and selecting "Forms for Minors."
400 lb. weight limit per pole
No. We don't allow anyone who isn't enrolled in the class to be in the studio. We don't have a waiting room at the studio.
All sales are final. We do not issue refunds or give studio credit if you missed your class/workshop.